We want you to be happy with your Modest Molly experience. Please review our return/exchange policy carefully.
Please return your item(s) to:
255 E State Street, Lehi, UT 84043
Returns: We offer in-store credit for any items returned. If you would like to return an item purchased, you must do so within 14 days of receipt of that item. Please include your packing slip. You will be issued in-store credit in the form of a gift card that we will email to you once we receive the item. You are responsible for all shipping costs, unless the item is being returned due to a manufacturer defect. If there is a defect on the item, you must bring it to our attention within 3 days of receipt of the item. (We will refund the cost of shipping in this instance only.) Items returned must be in unworn and unwashed condition, free of perfume and deodorant or other scents, no pet hair, unaltered, free of marks or makeup stains, etc. We will not be able to accept the return if any of these conditions are present. There are no exceptions to this policy.
Delivery Insurance: We highly recommend getting delivery insurance. Modest Molly is not responsible for any items lost in transit.
Holds/Exchanges: At this time, we do not offer an exchange program. In addition, we can no longer hold merchandise while waiting for your return.Final Sale Items: Any item sold in the ON SALE section of the website, or during a promotion, such as grab bags, door busters, etc, will be considered Final Sale and are non-returnable. There will be no exceptions to this policy.
Refunds: There have been times when our inventory will vary from what is actually in stock. We try to keep inventory updated as best as we can, but occasionally, we accidentally oversell products and cannot fulfill your orders completely. In these situations, we will ship the portion of your order that is in stock and refund you for the item(s) that is/are no longer available. Thank you for understanding.
If you have any questions regarding this policy, etc, please email us at firstname.lastname@example.org.